Implementation of an e-Commerce web system for online courses: The CCPGRO case study

Abstract

This study represents the third article related to the thesis project for the Master’s in Computer Systems, conducted with the support of Conahcyt, titled “Analysis and development of a web system for the management and sale of online courses and diplomas at CCPGRO (Colegio de Contadores Públicos del Estado de Guerrero).” This paper focuses on the implementation phase of the e-commerce web system for CCPGRO’s online courses. CCPGRO is a civil association affiliated at the national level with the Mexican Institute of Public Accountants (IMCP). During the COVID-19 pandemic, the institution began offering online courses and diploma programs via the Zoom videoconferencing platform. However, managing the generated information became increasingly challenging due to inconsistencies and data loss. This situation created the need to automate the administration of course information, payment and invoicing processes, participant data, scoring, and course completion certificates. For the development of the web system, the waterfall web development methodology was applied, while the Model-View-Controller (MVC) architecture was used for system design. Finally, the results of the web system implementation are presented, demonstrating the automation of processes involved in meeting CCPGRO’s requirements and concluding the system implementation phase.